ACRO Global respects and is committed to protecting your privacy. We aim to maintain high standards in our use and storage of your personal data, and strive to comply with the European Union General Data Protection Regulation (GDPR)and other relevant legislation.
In this Policy, references to "we", "us" and "our" refer to ACRO Global, publishers of ACROGlobal.com. Personal data, as defined by the GDPR, means any information which relates to a living individual who can be identified, either directly or indirectly, from this information - for example your name, email address, postal address, telephone number and other personal details.
Using links to external sites
Our contact details
You can reach us via e-mail at [email protected] or by postal mail at:
36 Sea Street
Boothbay Harbor, Maine 04538
Collection of your personal data
We collect personal data from you when you register to the ACROGlobal.com website or inquire about or request a service directly from us. For example you will provide personal data to us when you:
- register on our website
- sign up for a digital service
- request a newsletter
- Submit a contact form
The information we routinely collect may include your contact details (e.g. name, email address, phone number and postal address).
The lawful bases we rely on
We rely for our business activities on the Consent and Legitimate Interests legal bases specified by the EU GDPR for the collection, use and storage of personal data.
Consent. In all circumstances we rely on your specific consent, whereby you actively agree and “opt-in”. We will always make it clear how you can withdraw you consent at any time.
Legitimate Interests. For some of our activities we rely on our legitimate business interests to collect and use your personal data. In such cases, we have balanced our interests with yours and do not believe these activities will have a negative impact on your privacy rights and freedoms. We specifically rely on Legitimate Interests to personalize the marketing content we provide you.
How we use your personal data
Fulfilment of a service
We will use your personal data for the purposes of fulfilling a service you have requested, which includes:
- Responding to your inquiries about our services
- Fulfilling your requests and delivery of a service; for example, when you register to access online content or to access site functionality
- Administering your account
- Delivering customer services
Personalizing website content
How to stop receiving communications
We won’t send you communications if you do not want to receive them. You can stop receiving these messages from us at any time.
If you do not wish to continue to receive our newsletter or other communications via e-mail, you can unsubscribe at any time by clicking the Unsubscribe link which appears in every communication.
Sharing your personal data
Legal Disclosure. We may need to disclose your personal data to comply with any legal obligation. These requests will be verified before we consider to share your details.
Changes to our company. In the event we go through a business transition such as a merger or acquisition by another company, or sale of all or a portion of our assets, your personal data may be among the assets transferred.
Social Media, message boards and chat
Any information which you choose to voluntarily post to our website, e.g., in the form of comments is by nature made publicly available to other users who have access to that portion of our website. We encourage you not to share your personal data and we are not responsible for any information you choose to provide or communicate in this way. Any disclosures you make are at your own risk.
Under the GDPR you have a number of rights. These are aimed at giving you control about how your personal data are used by us.
If you are concerned with the manner in which we have collected and are using your personal data, please contact us. You have the right to complain to the cognizant supervisory authority, which exists in each EU member country.
Access to your personal data
You can request a copy of the personal data we may hold relating to you, and the purposes for which we are using it. This is known as a Subject Access Request. In responding to such a request we may ask for proof of your identity, to ensure we do not inadvertently send your personal data to another person. We will endeavour to respond to any such requests as soon as possible, but at least within one calendar month. Please use our contact details.
Amending your personal data
If you discover or believe the personal data we hold for you is out of date or incorrect please let us know and we will rectify this as soon as possible.
Deleting your personal data
If you wish your personal data to be deleted we will do so immediately. We will respond to you as soon as possible, at least within one calendar month of receiving your request.
Keeping your data secure
Where we store your personal data
Ensuring your personal data is kept and transferred securely is of the highest importance to us.
We hold your personal data on our secure systems in the USA. Where we employ service providers, we have appropriate agreements in place to ensure your personal data is protected.
How we keep your personal data secure
We are committed to protecting the security of the personal data we hold. We deploy appropriate technical and organizational measures to ensure your personal data are kept securely and to prevent any unauthorized access. We have robust procedures and features in place to prevent such unauthorized access.
How long we keep your personal data
We hold personal data for a variety of different purposes and the length of time we keep your information will vary depending on the services we are providing to you. We will only keep your personal data for a reasonable period of time and we base this on the purpose for which we are using it. There will be circumstances in which we keep a strictly minimal amount of information about you, for example to ensure we can honor an objection to receiving direct marketing. We will also, in specific circumstances, be required to retain personal data for a longer period of time for contractual or legal reasons.
Reporting security vulnerabilities
We are committed to the privacy, safety and security of our customers. If you discover a potential security vulnerability, we would ask you to please report it just to us in a responsible manner. Please email us at [email protected] and we will respond to you as soon as possible. This provides us with an opportunity to work with you and quickly address and resolve any issue. Publicly disclosing a potential vulnerability could put the wider community at risk, and therefore we encourage you to come to us first. We'll keep you informed as we move forward with our investigations.
We use IP addresses to analyze trends, administer the site, track users’ movement, and gather broad demographic information for aggregate use.
This web site contains links to other sites. Please be aware that ACRO Global is not responsible for the safety of information you provide to other websites. This Policy applies solely to information collected by this website ACROGlobal.com.
If a user wishes to subscribe to our newsletters, we ask for contact information such as name and email address.
Our technology partners
We work directly with a number of technology partners to maintain and enhance our websites:
Google Ads. We use Google Ads to promote our products and services through Google’s advertising opportunities.
Google Analytics. We use Google Analytics to provide insight into how visitors find and use our web pages so that we can evaluate and develop them.
We do not partner with or have special relationships with any ad server companies.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. If you have any questions about the security at our website, you can send an email to [email protected].
Correcting/Updating Personal Information
If a user’s personally identifiable information changes, or if a user no longer desires our service, we will attempt to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done by sending an email to [email protected].
Notification of Changes